Login | Register

Implementing total quality management in Canadian health care : an empirical investigation

Title:

Implementing total quality management in Canadian health care : an empirical investigation

Kaltsounakis, Zafiro (1995) Implementing total quality management in Canadian health care : an empirical investigation. Masters thesis, Concordia University.

[thumbnail of MM05113.pdf]
Preview
Text (application/pdf)
MM05113.pdf
2MB

Abstract

Develops a model of TQM implementation based on theoretical formulations and empirical findings derived from the quality experiences of a Canadian hospital.

Divisions:Concordia University > John Molson School of Business
Item Type:Thesis (Masters)
Authors:Kaltsounakis, Zafiro
Pagination:vi, 77 leaves ; 29 cm.
Institution:Concordia University
Degree Name:M. Sc.
Program:Administration
Department (as was):Faculty of Commerce and Administration
Date:1995
Thesis Supervisor(s):Waldman, David
Identification Number:RA 971 K35 1995
ID Code:3454
Deposited By: Concordia University Library
Deposited On:27 Aug 2009 19:28
Last Modified:20 Oct 2022 16:27
Related URLs:
All items in Spectrum are protected by copyright, with all rights reserved. The use of items is governed by Spectrum's terms of access.

Repository Staff Only: item control page

Downloads per month over past year

Research related to the current document (at the CORE website)
- Research related to the current document (at the CORE website)
Back to top Back to top