Breadcrumb

 
 

The implementation of TQM in Canada and Mexico : a cross-cultural perspective

Title:

The implementation of TQM in Canada and Mexico : a cross-cultural perspective

Galperin, Bella Lise (1995) The implementation of TQM in Canada and Mexico : a cross-cultural perspective. Masters thesis, Concordia University.

[img]
Preview
PDF
4Mb

Abstract

Why cultural factors made instituting a total quality management program more successful for Northern Telecom in a Mexican plant than in a Canadian plant. Implications for collectivistic and individualistic cultures.

Divisions:Concordia University > John Molson School of Business
Item Type:Thesis (Masters)
Authors:Galperin, Bella Lise
Pagination:ix, 126 leaves ; 29 cm.
Institution:Concordia University
Degree Name:Theses (M.Sc.Admin.)
Program:Faculty of Commerce and Administration
Date:1995
Thesis Supervisor(s):Lituchy, Terri
ID Code:5157
Deposited By:Concordia University Libraries
Deposited On:27 Aug 2009 15:50
Last Modified:08 Dec 2010 10:43
Related URLs:
All items in Spectrum are protected by copyright, with all rights reserved. The use of items is governed by Spectrum's terms of access.

Repository Staff Only: item control page

Document Downloads

More statistics for this item...

Concordia University - Footer