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Generating quality open content: A functional group perspective based on the time, interaction, and performance theory


Generating quality open content: A functional group perspective based on the time, interaction, and performance theory

Carillo, Kevin and Okoli, Chitu (2011) Generating quality open content: A functional group perspective based on the time, interaction, and performance theory. Information & Management, 48 (6). 208-219 . ISSN 03787206


Official URL: http://dx.doi.org/10.1016/j.im.2011.04.004


We applied the Input-Process-Output approach and Time, Interaction, and Performance theory to examine the input factors (organisational, group-related, and individual) and process factors (group production, group well-being, and member support) that yield group effectiveness, measured as high-quality articles in Wikipedia. The results provided evidence of the positive effects of: group size and shared experience on both group process variables and group effectiveness; group heterogeneity on group production; organisational support and member activeness on group well-being; member activeness on member support; and organisational support and member activeness on group effectiveness.

Divisions:Concordia University > John Molson School of Business > Decision Sciences and Management Information Systems
Item Type:Article
Authors:Carillo, Kevin and Okoli, Chitu
Journal or Publication:Information & Management
Date:August 2011
Keywords:Group research; Input-Process-Output approach; Time, Interaction, and Performance theory; open content; virtual communities; Wikipedia
ID Code:7748
Deposited On:02 Dec 2011 20:46
Last Modified:02 Dec 2011 20:46
Additional Information:This is Kevin Carillo's 2005 master's thesis from Concordia (DSMIS Department), supervised by Chitu Okoli.
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