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Items where Author is "Ueltschy, Linda C."

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Ueltschy, Linda C. and Laroche, Michel and Rita, Paulo and Bocaranda, Claudia (2008) A Pan-European Approach to Customer Satisfaction: An Optimal Strategy? Multinational Business Review, 16 (3). pp. 41-72. ISSN 1525-383X

Ueltschy, Linda C. and Laroche, Michel and Eggert, Axel and Bindl, Uta (2007) Service quality and satisfaction: an international comparison of professional services perceptions. Journal of Services Marketing, 21 (6). pp. 410-423. ISSN 0887-6045

This list was generated on Sun Nov 23 17:22:28 2014 EST.

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