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Commitment to quality, customer satisfaction, and their relationship to market performance

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Commitment to quality, customer satisfaction, and their relationship to market performance

Feigenbaum, Bonnie (1996) Commitment to quality, customer satisfaction, and their relationship to market performance. Masters thesis, Concordia University.

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Divisions:Concordia University > John Molson School of Business
Item Type:Thesis (Masters)
Authors:Feigenbaum, Bonnie
Pagination:vi, 98 leaves : ill. ; 29 cm.
Institution:Concordia University
Degree Name:M. Sc.
Program:Administration
Department (as was):Faculty of Commerce and Administration
Date:1996
Thesis Supervisor(s):Bergier, Michel
Identification Number:HG 1616 C87F45 1996
ID Code:2739
Deposited By: Concordia University Library
Deposited On:27 Aug 2009 19:20
Last Modified:20 Oct 2022 16:27
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