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IT Governance Impact on Business Unit Performance

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IT Governance Impact on Business Unit Performance

Tabach, Afaf (2013) IT Governance Impact on Business Unit Performance. PhD thesis, Concordia University.

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Abstract

The main objective of this thesis is to investigate the impact and role of implementing information technology (IT) governance practices on the business value driven from IT. The proposed research model encompasses the use of configurational theory in order to find different gestalts of IT governance practices. This research also looks at the links between these gestalts and the performance of business units from a financial and non-financial perspective. To test the model, 57 matched surveys were collected from North America and the Middle East.
Different clusters of IT governance practices have emerged from this study with distinct yet significant impact on business unit non-financial performance. However, no significant impact on the business unit financial performance was found.
The findings show that implementing different sets of IT governance practices within organizations can result in different levels of performance at the business unit level in terms of business processes, decision making and legal and ethical compliance.

Divisions:Concordia University > John Molson School of Business > Decision Sciences and Management Information Systems
Item Type:Thesis (PhD)
Authors:Tabach, Afaf
Institution:Concordia University
Degree Name:Ph. D.
Program:Business Administration (Decision Sciences and Management Information Systems specialization)
Date:20 December 2013
Thesis Supervisor(s):Croteau, Anne-Marie
Keywords:IT Governance, Business Unit Performance, Balanced Scorecard
ID Code:978095
Deposited By: AFAF TABACH
Deposited On:16 Jun 2014 13:11
Last Modified:18 Jan 2018 17:46
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