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Innovation Capability and Performance Of Manufacturing SMEs: The Paradoxical Effect of IT Integration

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Innovation Capability and Performance Of Manufacturing SMEs: The Paradoxical Effect of IT Integration

Raymond, Louis, Bergeron, François and Croteau, Anne-Marie (2013) Innovation Capability and Performance Of Manufacturing SMEs: The Paradoxical Effect of IT Integration. Journal of Organizational Computing and Electronic Commerce, 23 (3). pp. 249-272. ISSN 1091-9392

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Official URL: http://dx.doi.org/10.1080/10919392.2013.807714

Abstract

In theory, IT integration through applications such as EDI and ERP provides an organization with the ability to exploit innovation capabilities. Based on survey data obtained from 309 Canadian manufacturing SMEs, this study aims to identify the enabling effect of IT integration upon the innovation capability of manufacturing SMEs, that is, in terms of growth and productivity outcomes, and to verify if this effect is subject to industry influences. The results underline paradoxical effects of IT integration. Overall, IT integration has an enabling effect on the relationship between process innovation capability and growth, and especially in low-tech SMEs, but a disabling effect on the relationship between process innovation capability and productivity, and especially in medium to high-tech SMEs.

Divisions:Concordia University > John Molson School of Business > Decision Sciences and Management Information Systems
Item Type:Article
Refereed:Yes
Authors:Raymond, Louis and Bergeron, François and Croteau, Anne-Marie
Journal or Publication:Journal of Organizational Computing and Electronic Commerce
Date:2013
Digital Object Identifier (DOI):10.1080/10919392.2013.807714
Keywords:innovation capability, product innovation, process innovation, IT integration, R&D, growth, productivity, innovation, SME, paradox
ID Code:978294
Deposited By: DAVID MACAULAY
Deposited On:27 Feb 2014 19:47
Last Modified:18 Jan 2018 17:46
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