How might Web 2.0 and other technology and business trends affect technical communicators? This session examines some of the research evidence about the workplace, the work of communicators and trainers in general, and the situations of technical communicators and instructional designers in particular, to identify some of the fundamental opportunities and challenges underlying Web 2.0 that could affect technical communicators and suggest ways that Web 2.0 might possibly affect our work—and our profession.