Login | Register

Increasing Critical Thinking in Web-Based Graduate Management Courses


Increasing Critical Thinking in Web-Based Graduate Management Courses

Condon, Conna and Valverde, Raul (2014) Increasing Critical Thinking in Web-Based Graduate Management Courses. Journal of Information Technology Education: Research, 13 . pp. 177-191. ISSN 1547-9714

Text (application/pdf)

Official URL: http://www.jite.org/documents/Vol13/JITEv13Researc...


A common approach for demonstrating learning in online classrooms is through submittal of research essays of a discussion topic followed by classroom participation. Issues arose at an online campus of a university regarding the originality and quality of critical thinking in the original submittals. Achievement of new course objectives oriented to demonstrating synthesis and analysis were being impacted by questions which typically resulted in paraphrased reports from the course text, websites and articles. This research study posited that conscientiously revising the types of questions, developing writing skills within the course, and utilizing rubrics which rewarded original content (the guidelines) could increase the original content within submittals.
A mixed-methods approach was used. The experience of taking a combo Ac-counting/Operations Management Course for IT Majors was defined as the phenomenological case study. A section with the existing questions provided an 'as is' basis for content analysis. Changes to the course were developed by a panel of senior faculty and implemented in a pilot section of the course. The impact of the changes on the pilot section was measured using content analysis.
There were varied improvements in the pilot course. While all Discussion Question (DQs) had increased original content, they were not equally improved. Further analysis revealed that ongoing content analysis and writing skills training would continue to improve results.

Divisions:Concordia University > John Molson School of Business > Decision Sciences and Management Information Systems
Item Type:Article
Authors:Condon, Conna and Valverde, Raul
Journal or Publication:Journal of Information Technology Education: Research
Date:4 June 2014
Keywords:Critical Thinking, Discussion Questions, Online Learning, Graduate Online Management Education, Online MBA, Bloom Taxonomy in Management Courses, Delphi approach.
ID Code:978688
Deposited On:30 Jun 2014 15:42
Last Modified:18 Jan 2018 17:47


Andresen, M.A. (2009). Asynchronous discussion forums: Success factors, outcomes, assessments, and limitations. Educational Technology & Society, 12(1), 249-257.

Benbasat, I., Goldstein, D., & Mead, M. (1987). The case research strategy in studies of information systems. MIS Quarterly, 4, 368-386.

Bradley, M. E., Thom, L. R., Hayes, J., & Hay, C. (2008). Ask and you will receive: How question type influences quantity and quality of online discussions. British Journal of Educational Technology, 39(5), 888-900.

Choi, I., Land, S. M., & Turgeon, A. (2007). Instructor modeling and online question prompts for supporting peer-questioning during online discussion. Journal of Educational Technology Systems, 36(3), 255-275.

Cooley, A. H. (2009). "Piggybacking" on business communication through interdisciplinarity: De-veloping student communication skills in legal environment of business courses. Business Communication Quarterly, 72(4), 431-438.

Critical Thinking Community. (2013). Our concept and definition of critical thinking. Accessed 11 Nov 2013 from http://www.criticalthinking.org/pages/our-concept-and-definition-of-critical-thinking/411

Dennen, V. P., & Wieland, K. (2008). Does task type impact participation? Interaction levels and learner orientation in online discussion activities. Cognition and Learning, 6, 105-124.

Du, J., Yu, C., & Olinzock, A. (2011). Enhancing collaborative learning: Impact of "question prompts" design for online discussion. Delta Pi Epsilon Journal, 53(1), 28-41.

Gorsky, P., & Blau, I. (2009). Online teaching effectiveness: A tale of two instructors. The Inter-national Review of Research in Open and Distance Learning, 10(3), 1-27.

Guldberg, K., & Pilkington, R. (2006). A community of practice approach to the development of non-traditional learners through networked learning. Journal of Computer Assisted Learning, 22(3), 159-171.

Land, S. M. (2000). Cognitive requirements for learning with open-ended learning environments. Educational Technology Research and Development, 48(3), 61-78.

Levy, Y., & Ellis, T. J. (2006). A systems approach to conduct an effective literature review in support of information systems research. Informing Science: International Journal of an Emerging Transdiscipline, 9, 181-212. Retrieved from http://www.inform.nu/Articles/Vol9/V9p181-212Levy99.pdf

Lohr, L. (1998). Using ADDIE to design a web-based training interface. Paper presented at the So-ciety for Information Technology & Teacher Education International Conference, Washington, DC, March, 10-14, 1998.

Loo, R. (2002). The Delphi method: A powerful tool for strategic management. Policing: An Inter-national Journal of Police Strategies and Management, 25(4), 762-769.

Moore, B., & Parker, R. (2011). Critical thinking (10th ed.). USA: McGraw-Hill, USA. ISBN 10: 0078038286

Paul, R., & Elder, L. (2013). Critical thinking: Tools for taking charge of your professional and per-sonal life. NJ: Pearson Education. ISBN 10: 0-13-311528-3

Porter, B. F. (2002). Fundamentals of critical thinking: The voice of reason. New York: Oxford University Press.
Salt Lake Community College. (2013). Examples of critical thinking question stems. Retrieved 11 Nov 2013 from http://www.slcc.edu/assessment/docs/CT_Appendices/Appendix%20D%20-%20Examples%20of%20Critical%20Thinking%20Question%20Stems.pdf

Soy, S. (1996). The case study as a research method. Retrieved 15 March 2003 from https://www.ischool.utexas.edu/~ssoy/usesusers/l391d1b.htm [I updated this URL]

Strang, K. D. (2011). How can discussion forum questions be effective in online MBA courses? Cam-pus-Wide Information Systems, 28(2), 80-92.

Tittle, P. (2011). Critical thinking: An appeal to reason. (eBook) NY and UK: Routledge. ISBN: 0-203-84161-1
University of Dayton. (2013). Questions and critical thinking. Retrieved 11 Nov 2013 from http://academic.udayton.edu/health/syllabi/bioterrorism/syllabus/read03c.htm

University of Michigan. (2013). Critical thinking questions. Retrieved 11 Nov 2013 from http://www.umich.edu/~elements/probsolv/strategy/examplequestions.doc

Ward, D. (2011). Expanding the reference vocabulary: A methodology for applying Bloom’s taxon-omy to increase instruction in the reference interview. Reference Services Review Vol. 39(1), 2011, 167-180 DOI 10.1108/00907321111108187 [Dates need to agree. I believe the correct date is 2011; please verify.]

Way, R. (2012). Instructional design: Using the ADDIE model. Retrieved from http://raleighway.com/addie

Webb, E., Jones, A., Barker, P., & van Schaik, P. (2004). Using e-learning dialogues in higher educa-tion. Innovations in Education and Teaching International, 41(1), 93-103.
Van Rooij, S. W. (2010). Project management in instructional design: ADDIE is not enough. British Journal of Educational Technology, 41(5), 852-864. DOI: 10.1111/j.1467-8535.2009.00982.x [From what I found, the name should be shown as Van Rooij, S. W and the date as 2010. Please verify and correct. ]

Wolff, B. G., & Dosdall, M. R. (2010). Weighing the risks of excessive participation in asynchronous online discussions against the benefits of robust participation. MERLOT Journal of Online Learning and Teaching, 6(1), 55-61.
Winsted, K. (2010). Marketing debates: In the classroom and online. Marketing Education Review, Spring 2010, 77-82 DOI: 10.7253/MER1052-8008200111

Yin, R. K., (1994). Case study research-design and methods (Vol. 5, 2nd ed.). In applied social research methods series. Newbury Park: Sage.
All items in Spectrum are protected by copyright, with all rights reserved. The use of items is governed by Spectrum's terms of access.

Repository Staff Only: item control page

Downloads per month over past year

Back to top Back to top