Login | Register

Social Media: Perceptions, Use, and Impact; A Motives Perspective


Social Media: Perceptions, Use, and Impact; A Motives Perspective

Ayouby, Reem (2022) Social Media: Perceptions, Use, and Impact; A Motives Perspective. PhD thesis, Concordia University.

[thumbnail of Ayouby_PhD_F2022.pdf]
Text (application/pdf)
Ayouby_PhD_F2022.pdf - Accepted Version
Available under License Spectrum Terms of Access.


This dissertation addresses the mixed findings regarding the impacts of social media use on individuals. The literature extensively discusses the negative effects on users, such as social media addiction; however, there are some counter arguments for positive impacts. This dissertation asks:
1. What are the social impacts of social media use?
2. How does the interaction between implicit motives and perceived social media functionality influence use and consequently the social impacts?
3. How does emotion-regulation moderate the relationship between social media use and social impacts?
To answer these questions, a theoretical framework is proposed to explain social media use impacts. It examines the factors contributing to the social impacts by considering: (i) user’s implicit motives while controlling for explicit motives; (ii) their perceived social media functionality; (iii) their resulting use behaviour; (iv) their self-regulation ability; and (v) the impacts of the social media use on well-being as proxy to social impacts.
Next, the construct of perceived social media functionality is operationalized by focusing on one platform—Facebook—and developing a measure of perceived Facebook functionality. The validated construct reveals seven dimensions of perceived Facebook functionality (relationships, sharing, persona, presence, entertaining, learning, and transactional).
Finally, this measure is used to operationalize the theoretical framework, resulting in a testable research model. The findings show that four perceived Facebook functionalities (PFF) are dominant in influencing Facebook use. Specifically, PFF learning, PFF entertaining, PFF persona, and PFF presence. Facebook use explains a significant amount of variation in the brief inventory of thriving, especially once the prediction-oriented segmentation algorithm segregates the data into two groups. In the first, Facebook use has a negative impact on thriving. Difficulties in emotion regulation, which impact thriving directly, compound this effect by also interacting with Facebook use’s effect on thriving. This reveals that the Facebook users with negative outcomes are using Facebook because of difficulties in self-regulation (an interaction effect). In the second group, Facebook use has a strong positive impact on thriving and no interaction effect with difficulties in emotion regulation.
This work concludes with a discussion of contributions to theory and practice, limitations, and future research directions.

Divisions:Concordia University > John Molson School of Business > Supply Chain and Business Technology Management
Item Type:Thesis (PhD)
Authors:Ayouby, Reem
Institution:Concordia University
Degree Name:Ph. D.
Program:Business Administration (Supply Chain and Business Technology Management specialization)
Date:29 April 2022
Thesis Supervisor(s):Croteau, Anne-Marie
ID Code:991212
Deposited By: REEM AYOUBY
Deposited On:27 Oct 2022 14:35
Last Modified:09 Jun 2024 00:00
All items in Spectrum are protected by copyright, with all rights reserved. The use of items is governed by Spectrum's terms of access.

Repository Staff Only: item control page

Downloads per month over past year

Research related to the current document (at the CORE website)
- Research related to the current document (at the CORE website)
Back to top Back to top