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Organizational commitment, organization-based self-esteem, emotional exhaustion and turnover: A conservation of resources perspective

Title:

Organizational commitment, organization-based self-esteem, emotional exhaustion and turnover: A conservation of resources perspective

Lapointe, Emilie and Vandenberghe, Christian and Panaccio, Alexandra (2011) Organizational commitment, organization-based self-esteem, emotional exhaustion and turnover: A conservation of resources perspective. Human Relations, 64 (12). pp. 1609-1631. ISSN 0018-7267

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Official URL: http://dx.doi.org/10.1177/0018726711424229

Abstract

We examined the relationship of four commitment dimensions (affective, normative, continuance-perceived sacrifices and continuance-lack of alternatives) to emotional exhaustion over time under the lens of conservation of resources theory. Using data from 260 employees, Time 1 lack of alternatives and normative commitment contributed positively to Time 2 emotional exhaustion, controlling for Time 1 emotional exhaustion. Organization-based self-esteem (OBSE) moderated the relationship of lack of alternatives commitment to emotional exhaustion such that the relationship was stronger when OBSE was high. We further theorized that the resource drain engendered by emotional exhaustion would cause the latter to be positively related to turnover, controlling for commitment dimensions. Results supported this prediction. The implications of these findings for future research on commitment, emotional exhaustion and turnover are discussed.

Divisions:Concordia University > John Molson School of Business > Management
Item Type:Article
Refereed:Yes
Authors:Lapointe, Emilie and Vandenberghe, Christian and Panaccio, Alexandra
Journal or Publication:Human Relations
Date:2011
ID Code:974113
Deposited By:ANDREA MURRAY
Deposited On:06 Jun 2012 17:08
Last Modified:06 Jun 2012 17:08
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