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Enacting change through action learning: mobilizing and managing power and emotion


Enacting change through action learning: mobilizing and managing power and emotion

Conklin, James, Cohen-Schneider, Rochelle, Linkewich, Beth and Legault, Emma (2012) Enacting change through action learning: mobilizing and managing power and emotion. Action Learning: Research and Practice, 9 (3). pp. 275-295. ISSN 1476-7333

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Official URL: http://dx.doi.org/10.1080/14767333.2012.722359


This paper reports on a study of how action learning facilitates the movement of knowledge between social contexts. The study involved a community organization that provides educational services related to aphasia and members of a complex continuing care (CCC) practice that received training from the agency. People with aphasia (PWA) (a disability often caused by stroke) retain inherent cognitive competence but have difficulty communicating (speaking, writing, and understanding). The agency has developed a communication technique that improves the ability of PWA to communicate. This project used action learning to introduce a reflective learning cycle into two groups: the agency project team responsible for providing the training and the CCC practice members who received the training. Research participants at both the agency and the CCC facility focused on issues of skill and capacity, and both groups credit the action learning process with introducing a helpful problem-solving cycle into the workplace. CCC participants found that the action learning set provided an emotional container for the anxieties experienced in their workplace. Agency participants found that they were able to use power differences as a way of bringing about beneficial changes.

Divisions:Concordia University > Faculty of Arts and Science > Applied Human Sciences
Item Type:Article
Authors:Conklin, James and Cohen-Schneider, Rochelle and Linkewich, Beth and Legault, Emma
Journal or Publication:Action Learning: Research and Practice
Digital Object Identifier (DOI):10.1080/14767333.2012.722359
ID Code:977073
Deposited On:12 Apr 2013 20:46
Last Modified:18 Jan 2018 17:43
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