Abstract

In this thesis is described the Quality in Use Integrated Map (QUIM) editor that aims to allow developers and managers to visually interact with the QUIM framework and in particular, the QUIM Map. QUIM (Quality in Use Integrated Map) framework is proposed by the human-centered software engineering group as an integrative framework for understanding and applying usability models consistently. At its current state of development, the map contains 10 quality in use factors, 27 criteria and more than 100 metrics. It also describes the relationship that exists between these factors, criteria and metrics. The QUIM editor is an application written in Visual Basic, which interacts with a Microsoft Access database. Beside browsing and searching, QUIM editor also helps developers to customize the QUIM Map by extracting factors, criteria, and metric that are relevant to a specific project or application such as building a customized usability model for measuring trustfulness and satisfaction in Web applications. This customized model can then be used as "usability testing guidelines". QUIM editor is useful for anyone who wants to learn how usability can be measured, how it can specify or predict quality, as well as how usability should be integrated in the development lifecycle.