Abstract

Barriers across the world continue to dissolve. In a large context such as this one, firms must be able to compete internationally if they are to survive. Studies on factors that may influence the success of employees sent abroad are therefore of the utmost importance. Previous research indicates that cross-cultural training, social support and culture novelty play a significant role in success or failure overseas. The current research includes two studies. The first study, conducted with 22 business organizations in Quebec who send employees overseas, explores the cross-cultual training practices of these firms. The second study, conducted with 104 expatriates and 74 spouses currently on assignment abroad assesses the impact of cross-cultural training, social support, and culture novelty on expatriates' and spouses' adjustment, satisfaction and stress. Their intention to stay and willingness to return overseas is also examined. Finally, the spouse's contribution to outcomes overseas for the expatriate is also appraised. Results from the first study indicate that less than 50% of the firms offer cross-cultural training to expatriates and spouses. Results from the second study indicate that the more rigorous training has a direct positive impact on the expatriate satisfaction, which in turn affects their intention to stay and willingness to return overseas. (Abstract shortened by UMI.)