Gill, Rivinder S (1994) Consumers' perceptions of delays under varying conditions and across multiple stages of service encounters. Masters thesis, Concordia University.
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| Divisions: | Concordia University > John Molson School of Business |
|---|---|
| Item Type: | Thesis (Masters) |
| Authors: | Gill, Rivinder S |
| Pagination: | vi, 91, [21] leaves : ill. ; 29 cm. |
| Institution: | Concordia University |
| Degree Name: | M. Sc. |
| Program: | Administration |
| Department (as was): | Faculty of Commerce and Administration |
| Date: | 1994 |
| Thesis Supervisor(s): | Hui, M |
| Identification Number: | HF 5415.5 G53 1994 |
| ID Code: | 2848 |
| Deposited By: | Concordia University Library |
| Deposited On: | 27 Aug 2009 19:21 |
| Last Modified: | 20 Oct 2022 16:27 |
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