Kerr, Barbara (2012) Design preferences for and attitudes concerning e-learning in a global organization. PhD thesis, Concordia University.
Preview |
Text (application/pdf)
1MBKerr_PhD_F2012.pdf - Accepted Version |
Abstract
Online educators are being faced with increasingly heterogeneous student populations. Researchers and practitioners are concerned that learners studying in a culture other than their own may be at an unnecessary disadvantage for a variety of reasons including but not limited to: difficulties in studying in a second or foreign language, different communication styles, coming from a another tradition of academic discourse, and differing expectations of student and teacher roles. However, the literature to date has been mostly descriptive and anecdotal. Of note, there is a lack of larger sample-size studies with sufficient power and control of extraneous variables, to identify the effects of cultural dimensions.
This study investigates: the characteristics of the particular challenges that global learners encounter in an online setting; the ways that cultural and linguistic differences manifest themselves as difficulties and opportunities in global online learning environments and the usefulness of current theories regarding the influence of culturally related factors in online learning. A large scale cross-sectional survey was conducted with participants from a large multinational non-governmental agency. This study will help close the gap in the research literature. Specifically it attempts to confirm, clarify and extend our current understanding of the differential appeal of three e-learning designs (e-training, problem-based learning, and virtual classroom) to adult professional in-service learners related to their diverse national and disciplinary cultural backgrounds. This study also includes other variables that might be more significant than, or might mediate the effects of cultural effects. Furthermore, the survey sheds some light on which theoretical cultural characteristics/dimensions seem to account for such observed differential perceptions of the three modes of e-learning.
| Divisions: | Concordia University > Faculty of Arts and Science > Education |
|---|---|
| Item Type: | Thesis (PhD) |
| Authors: | Kerr, Barbara |
| Institution: | Concordia University |
| Degree Name: | Ph. D. |
| Program: | Educational Technology |
| Date: | 10 September 2012 |
| Thesis Supervisor(s): | Shaw, Steven |
| ID Code: | 974656 |
| Deposited By: | BARBARA KERR |
| Deposited On: | 30 Oct 2012 18:52 |
| Last Modified: | 18 Jan 2018 17:38 |
References:
Ally, M. (2008). Foundations of educational theory for online learning. In T. Anderson & R. Elloumi (Eds.), Theory and practice of online learning. Athabasca University Press.Anakwe, U. P., Kessler, E. H., & Christensen, E. W. (1999). Distance learning and cultural diversity: Potential users' perspective. The international journal of organizational analysis, 7(3), 224-243.
Australian Flexible Learning Network. (2004). Definition of key terms used in e-learning (Version 1.01). Quick Guides series. Retrieved from http://pre2005.flexiblelearning.net.au/guides/keyterms100c.pdf
Australian Flexible Learning Network. (2008). Designing and implementing e-learning. Retrieved from http://designing.flexiblelearning.net.au
Bhattacharya, M. and Hartnett, M. (2008). Addressing diversity in design of online courses. In D. Harper (Ed.), Education for a digital world (pp.41-49). BC Campus and Commonwealth of Learning.
Bate, P. (1994). Strategies for cultural change. Boston: Butterworth-Heinemann.
Bates, A. W. (2001). International distance education: Cultural and ethical issues. Distance Education, 22(1), 122-136.
Becher, T. (1989). Academic tribes and territories: Intellectual enquiry and the cultures of disciplines. Milton Keynes, U.K. Bristol: PA: Society for Research into Higher Education: Open University Press.
Belisle, C. (2008). eLearning and intercultural dimensions of learning theories and teaching models. eLearning Papers, 7. Retrieved from www.elearningpapers.eu
Bentley, J., Tinney, M., & Chia, B. (2005). Intercultural internet-based learning: Know your audience and what it values. International Review, 53(2), 117-127.
Biggs, J. (1999). Teaching for quality learning at university. The Society for Research into Higher Education & Open University Press.
Branch, R. M. (1997). Educational technology frameworks that facilitate culturally pluralistic instruction. Educational Technology, 37(2), 38-41.
Brown, J. S., Collins, A., & Duguid, P. (1989). Situated learning and the culture of learning. Educational Researcher, 18(1), 32-42.
Bruner, J. S. (1966). Toward a theory of instruction. Cambridge, MA: Belknap Press of Harvard University.
Bruner, J. S. (1996). The culture of education. Cambridge, MA: Harvard University Press.
Chase, M., Macfadyen, L., Reeder, K., & Roche, J. (2002). Intercultural challenges in networked learning: Hard technologies meet soft skills. First Monday, 7(8).
Cleveland-Innes, M. (2005). Beyond the standard model: Disciplinary differences in online design and delivery [PowerPoint slides]. Retrieved from http://www.sloan-c.org/conference/proceedings/2005/ppt/5014.ppt
Collis, B. (1999). Designing for differences: cultural issues in the design of WWW-based course-support sites. British Journal of Educational Technology, 30(3), 201-215.
Collis, B., & Remmers, E. (1997). Introduction: Does the Web bring cross-cultural communication and interaction to education. In B. Collis, E. Remmers, & B. Khan (Eds.), Issues related to cross-cultural communication and interaction (pp. 85-92). Englewood Cliffs, NJ: Educational Technology Publications.
Collis, B., Vingerhoets, J., & Moonen, J. (1997). Flexibility as a key construct in European training: Experiences from the TeleScopia Project. British Journal of Educational Technology, 28(3), 199-217.
Conole, G. (2004). E-learning: The hype and the reality. Journal of Interactive Media in Education, 12, 1-20.
Cortazzi, M., & Jin, L. (1997). Communication for learning across cultures. In D. McNamara, & R. Harris (Eds.), Overseas students in higher education (pp. 76-90). London: Routledge.
Creswell, J. (2002). Educational research: planning, conducting, and evaluating quantitative and qualitative research. Upper Saddle River, NJ: Pearson Education.
Creswell, J., & Clark, V. (2007). Designing and conducting mixed methods research. Thousand Oaks, CA: Sage Publications.
Dillon, P., Wang, R., & Tearle, P. (2007). Cultural disconnection in virtual education. Pedagogy, Culture & Society, 15(2), 153-174.
Donald, J. G. (2002). Learning to think: Disciplinary perspectives. San Francisco: Jossey-Bass.
Dorofofeev, S., & Grant, P. (2006). Statistics for real-life sample surveys: Non-simple-random samples and weighted data. New York: Cambridge University Press.
Dunn, P., & Marinetti, A. (2002). Cultural adaptation: Necessity for global elearning. LINE Zine. Retrieved from http://www.linezine.com/7.2/articles/pdamca.htm
Dunn, P., & Marinetti, A. (2007). Beyond localization: Effective learning strategies for cross-cultural e-learning. In A. Edmundson (Ed.), Globalized e-learning cultural challenges (pp. 255-266). London: Information Science Publishing.
Edmundson, A. (2007). The cultural adaptation process (CAP) model: Designing e-learning for another culture. In A. Edmundson (Ed.), Globalized e-learning cultural challenges (pp. 267-290). London: Information Science Publishing.
Ess, C., & Sudweeks, F. (2005). Culture and computer-mediated communication: Toward new understandings. Journal of Computer-Mediated Communication, 11(1), article 9.
Evans, T., & Nation, D. (2007). Globalization and emerging technologies. In M.G. Moore (Ed.), Handbook of Distance Education 2nd Ed. (pp. 649-659). Mahwah NJ: Lawrence Erlbaum Associates.
Frank, J., & Toland, J. (2002). Email as a learning technology in the South Pacific: An evaluation. Educational Technology & Society, 5(3), 40-53.
Flowerdew, J., & Miller, L. (1995). On the notion of culture in L2 lectures. TESOL Quarterly, 29(2), 345-373.
Frippiat, D., & Marquis, N. (2010). Web surveys in the Social Sciences: An overview. Population-E, 65(2), 285-312.
Gaskell, A. (2006). Editorial: Intercultural and interpersonal understanding. Open Learning, 21(3), 187-189.
Germain-Rutherford, A., & Kerr, B. (2008). An inclusive approach to online learning environments: Models and resources. Turkish Online Journal of Distance Education, 9(2).
Goodfellow, R., & Lamy, M.-N. (2009). Introduction: A frame for the discussion of learning cultures. In R. Goodfellow, & M.-N. Lamy (Eds.), Learning cultures in online education (pp. 1-14). London: New York: Continuum.
Goodfellow, R., Lea, M., Gonzalez, F., & Mason, R. (2001). Opportunity and e-quality: Intercultural and linguistic issues in global online learning. Distance Education, 22(2), 65-84.
Gunawardena, C., & McIsaac, M. (2004). Distance education. In D. Jonassen (Ed.), Handbook of research on educational communications and technology (pp. 355-395). New York: Simon and Schuster.
Gunawardena, C., Wilson, P., & Nolla, A. (2003). Culture and online learning. In M. G. Moore, & W. G. Anderson (Eds.), Handbook of distance education (pp. 753-776). Mahwah NJ: Lawrence Erlbaum Associates.
Gunawardena, C., & LaPointe, D. (2007). Cultural dynamics of online learning. In M. Moore (Ed.), Handbook of distance education (2nd Edition) (pp. 593-607). Mahwah NJ: Lawrence Erlbaum Associates.
Gunawardena, C., Linder-VanBerschot, J., LaPointe, D., & Rao, L. (2011). Predictors of learner satisfaction and transfer of learning in a corporate online education program. American Journal of Distance Education, 24(4), 207-226.
Gunawardena, C., & Zittle, F. (1997). Social presence as a predictor of satisfaction within a computer-mediated conferencing environment. The American Journal of Distance Education, 11(3), 8-26.
Hall, E. T. (1976). Beyond culture. New York: Anchor Press / Doubleday.
Hall, E. (1990). The silent language. Garden City, NY: Doubleday.
Hannon, J., & D'Netto, B. (2007). Cultural diversity online: student engagement with learning technologies. International Journal of Educational Management, 21(5), 418-432.
Henderson, L. (1996). Instructional design of interactive multimedia: A cultural critique. Educational Technology Research and Development, 44(4), 85-104.
Henderson, L. (2007). Theorizing a multiple cultures instructional design model for e-learning and e-teaching. In A. Edmundson (Ed.), Globalized e-learning cultural challenges (pp. 130-153). London: Information Science Publishing.
Hewling, A. (2008). Cultural ecologies in online education. Paper presented at the 6th International conference on networked learning. Retrieved from http://www.networkedlearningconference.org.uk/past/nlc2008/abstracts/PDFs/Hewling_569-573.pdf
Holzl, A. (1999). Designing for diversity within online learning environments. Paper presented at the ASCILITE99 Responding to Diversity: 16th Annual Conference, Brisbane: QUT. Retrieved from http://www.ascilite.org.au/conferences/brisbane99/papers/holzl.pdf
Hofstede, G. (1980). Culture’s consequences, international differences in work-related values. Beverly Hills, CA: Sage Publications.
Hofstede, G. (1986). Cultural differences in teaching and learning. International Journal of Intercultural Relations, 10, 301-320.
Hofstede, G. (2001). Culture's consequences: comparing values, behaviors, institutions, and organizations across nations. Beverly Hills, CA: Sage Publications.
Hofstede, G. (2002). Dimensions do not exist: A reply to Brendan McSweeney. Human Relations, 55(11).
Hofstede, G. H., & Hofstede, G. J. (2005). Cultures and organization: software of the mind. New York: McGraw-Hill.
Hofstede, G., & McCrae, R. (2004). Personality and culture revisited: Linking traits and dimensions of culture. Cross-cultural research, 38(1), 52-88.
Johnson, L., Levine, A., & Smith, R. (2009). The 2009 Horizon Report. Austin Texas: The New Media Consortium.
Kearsley, G. (2002). Developments in learning. In H. Adelsberger, B. Collis, & J. Pawlowski (Eds.), International handbook on information technologies for education & training (pp. 333-341). Berlin, Heidelberg: Springer.
Kember, D. (2007). Reconsidering open and distance education in the developing world: Meeting students' learning needs. New York: Routledge.
Kemp, B., & Jones, C. (2007). Academic use of digital resources: Disciplinary differences and the issue of progression revisited. Educational Technology & Society, 10(1), 52-60.
Kim, K.-J., & Bonk, C. (2002). Cross-cultural comparisons of online collaboration. Journal of Computer Mediated Communication, 8(1).
Kim, J. (2010). Developing an instrument to measure social presence in distance higher education. British Journal of Educational Technology, 42(5), 763-777.
Kim, J., Kwan, Y., & Cho, D. (2011). Investigating factors that influence social presence and learning outcomes in distance education. Computers & Education, 57(2), 1512-1520.
Kirshner, P., Sweller, J., & Clark, R. E. (2006). Why minimal guidance during instruction does not work: An analysis of the failure of constructivist, discovery, problem-based, experiental, and inquiry-based teaching. Educational Psychologist, 41(2), 75-86.
Kroeber, A. L., & Kluckhohn, C. (1952). Culture: a critical review of concepts and definitions. Cambridge, MA: The Museum.
Kumar, K. (2008). “Virtual design studios: Solving learning problems in developing countries” in D. Harper (Ed.), Education for a digital world: Advice, guidelines, and effective practice from around the globe (pp.23-30). Commonwealth of Learning.
Latchem, C. (2012). Quality assurance toolkit for open and distance non-formal education. Commonwealth of Learning.
Lave, J., & Wenger, E. (1991). Situated learning: legitimate peripheral participation. Cambridge [England]: New York: Cambridge University Press.
Li, N., & Kirkup, G. (2007). Gender and cultural differences in Internet use: A study of China and the UK. Computers & Education, 48, 302-317.
Liu, Y. (2007). Designing quality online education to promote cross-cultural understanding. In A. Edmundson (Ed.), Globalized e-learning cultural challenges (pp. 35-59). London: Information Science Publishing.
Lim, D. (2004). Cross cultural differences in online learning motivation. Educational Media International, 41(2), 163-173.
Maitland, C., & Bauer, J. (2001). National level culture and global diffusion: The case of the Internet. In C. Ess, & F. Sudweeks (Eds.), Culture, Technology, Communication: Towards an intercultural global village (pp. 87-120). Albany, NY: State University of New York.
Marcus, A., & Gould, E. W. (2000). Cultural Dimensions and global web user-interface design: What? So what? Now what? Interactions, 7(4).
Mason, R. (2002). The global classroom. In H. Adelsberger, B. Collis, & J. Pawlowski (Eds.), Handbook of Information Technologies for Education (pp. 615-622). Heidelberg: Springer.
Mason, R. (2003). Global education: Out of the ivory tower. In M. Moore, & W. Anderson (Eds.), Handbook of distance education (pp. 743-752). Mahwah, New Jersey: Lawrence Erlbaum.
Mason, R. (2007). Internationalizing Education. In M. Moore (Ed.), Handbook of distance education (pp. 583-591). Mahwah, NJ: Lawrence Erlbaum.
Mason, R. & Gunawardena, C. (2001). Editorial. Distance Education, 22(1), 4-7.
Matsumoto, D. (1996). Culture and psychology. Pacific Grove, CA: Brooks/Cole.
McDaniel, E. (2007). Communicating between cultures. Belmont, CA: Thomson/Wadsworth.
McLoughlin, C. (1999). Culturally responsive technology use: Developing an on-line community of learners. British Journal of Educational Technology, 30(3), 231-243.
McLoughlin, C. (2001). Inclusivity and alignment: Principles of pedagogy, task and assessment design for effective cross-cultural online learning. Distance Education, 22(1), 7-29.
McLoughlin, C. (2007). Adapting e-learning across cultural boundaries: A framework for quality learning, pedagogy, and interaction. In A. Edmundson (Ed.), Globalized e-learning cultural challenges (pp. 223-238). London: Information Science Publishing.
McLoughlin, C. and Oliver, R. (2000). Designing learning environments for cultural inclusivity: A case study of indigenous online learning at tertiary level. Australian Journal of Educational Technology, 16(1), 58-72.
Moore, M., Shattuck, K., & Al-Harthi, A. (2006). Cultures meeting cultures in online distance education. Journal of e-learning and knowledge society, 2(1).
Murphy, K. L., Gazi, Y., & Cifuentes, L. (2007). Intercultural collaborative project-based learning in online environments. In G. H. Khan (Ed.), Flexible learning in an information society (pp. 50-63). Hershey, PA: Information Science Publishing.
Naidu, S. (2006). E-learning: A guidebook of principles, procedures and practices. New Delhi: Commonwealth Educational Media Center for Asia.
Nathan, E. (2011). Critical success factors: How one multinational company develops global e-learning. Performance Improvement Quarterly, 24(1), 7–30.
Palloff, R., & Pratt, K. (2001). The virtual student: A profile and guide to working with online learners. San Francisco: Jossey-Bass.
Parrish, P., & Linder-VanBerschot, J. (2010). Cultural dimensions of learning: Addressing the challenges of multicultural instruction. International Review of Research in Open and Distance Learning, 11(2).
Pincas, A. (2001). Culture, cognition and communication in global education. Distance Education, 22(1), 30-51.
Powell, G. (1997). On being a culturally sensitive instructional designer and educator. Educational Technology 37(2), 6-14.
Prinsen, F., Volman, M., & Terwel, J. (2007). Gender-related differences in computer-mediated communication and computer-supported collaborative learning. Journal of Computer Assisted Learning. 23(5), 393-409.
Qi, M., & Boyle, T. (2010). Dimensions of culturally sensitive factors in the design and development of learning objects. Journal of Interactive Media in Education, 2010(06).
Ramburuth, P., & Tani, M. (2009). The impact of culture on learning: exploring student perceptions. Multicultural Education & Technology Journal, 3(3), 182-195.
Reeves, T. C. (1994). Evaluating what really matters in computer-based education. In M. Wild, & D. Kirkpatrick (Eds.), Computer education: New Perspectives (pp. 219-246). Perth, Australia: MASTEC.
Reeves, T. C. (1997). An evaluator looks at cultural diversity. Educational Technology, 37(2), 27-31.
Reiche, B. S., & Harzing, A.-W. (2007). Key issues in international survey research. Retrieved from http://www.harzing.com/intresearch_keyissues.htm
Remtulla, K. (2010). Socio-cultural impacts of workplace e-learning. Hershey, PA: Information Science Reference.
Richardson, J., & Swan, K. (2003). Examining social presence in online courses in relation to students' learn
All items in Spectrum are protected by copyright, with all rights reserved. The use of items is governed by Spectrum's terms of access.
Repository Staff Only: item control page
Download Statistics
Download Statistics