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A Formative Evaluation of the ICAO TRAINAIR PLUS Program


A Formative Evaluation of the ICAO TRAINAIR PLUS Program

Huang, Jie (2017) A Formative Evaluation of the ICAO TRAINAIR PLUS Program. Masters thesis, Concordia University.

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The ICAO TRAINAIR PLUS Program is a global cooperative training network of civil aviation training organizations and industry partners working together to develop and deliver competency-based training courses (ICAO, 2014). Since the inception of the TRAINAIR PLUS Program in 2010, the Members of the ICAO training network have grown steadily and the available ICAO-recognized training courses have also increased accordingly, however, only one customer satisfaction survey was conducted for the identification of the Members’ satisfaction level with the TRAINAIR PLUS Program. After seven years of operation, it is significant to conduct a formative evaluation of the Program. This formative evaluation is an action oriented research, with the purpose to study how the TRAINAIR PLUS Program meets its prescribed objectives, how the TRAINAIR PLUS Electronic Management System (TPEMS) contributes to the achievements of the Program objectives and, consequently, determine potential improvements of the Program. In the process of implementing this formative evaluation, four online surveys were deployed using Google Forms and questions were tailored to the TRAINAIR PLUS Program Members, ICAO qualified course developers, ICAO course validators and ICAO instructors respectively. Data collected from the four groups of respondents were analysed separately and then aggregated to generalize the overall results. Subsequently, recommendations and limitations were discussed, and conclusions were summarized from the survey results for the Program improvements.

Divisions:Concordia University > Faculty of Arts and Science > Education
Item Type:Thesis (Masters)
Authors:Huang, Jie
Institution:Concordia University
Degree Name:M.A.
Program:Educational Technology
Date:31 August 2017
Thesis Supervisor(s):Shaw, Steven
Keywords:formative evaluation, ICAO TRAINAIR PLUS Program, objectives, improvements
ID Code:982962
Deposited By: JIE HUANG
Deposited On:09 Nov 2017 20:21
Last Modified:18 Jan 2018 17:56


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