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Moving Towards Authenticity: Reviving Trust and Compassion in a Caregiving Organization

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Moving Towards Authenticity: Reviving Trust and Compassion in a Caregiving Organization

Siluk, Faye (2019) Moving Towards Authenticity: Reviving Trust and Compassion in a Caregiving Organization. [Graduate Projects (Non-thesis)] (Unpublished)

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Abstract

“Keeping the peace” is generally deemed as admirable in modern western society. For the small, close-knit caregiving organization in this case study, fear of disruption and conflict prevented the organization’s desires from being actualized. The purpose of this project is to demonstrate how dialogue can be seen as a trust building endeavour, and that with increased transparency and authenticity, a system can gain clarity of vision in action. Through narrative reflective processes such as engaging in dialogue, conflict, sharing stories, perspective-seeking, and metaphorical visioning, a struggling system found ways to significantly benefit their circumstances. If we shift our collective energies towards emphasizing common ground, the problems we face at work suddenly begin to seem less problematic. This approach to dialogic change is infused with appreciative inquiry, presence, and reflective practice. The intention is for others to be inspired to trust themselves to collectively navigate challenging situations by facing them with honesty and integrity, rather than avoiding pain or discomfort altogether. This case study explores how a process consultation approach can be viewed as an opportunity to honour what’s real, to hold space for discomfort, to socially construct new meanings and healthier realities, and to use self as instrument to expand compassionate awareness in a human system.

Divisions:Concordia University > Faculty of Arts and Science > Applied Human Sciences
Item Type:Graduate Projects (Non-thesis)
Authors:Siluk, Faye
Institution:Concordia University
Degree Name:M.A.
Program:Human Systems Intervention
Date:1 September 2019
Keywords:Trust, authenticity, narrative reflective process, common ground, voice, diverse perspectives, process consultation, self as instrument, re-storying, caregiving organization, crucial conversations
ID Code:989901
Deposited By: WARREN LINDS
Deposited On:02 Dec 2021 20:58
Last Modified:02 Dec 2021 20:58
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