Abstract

This paper stems from my final graduate project, in which I planned and carried out a process consultation intervention to foster an improvement in a human system. I first describe several key theories that underpin this paper, including process consultation and action research. I then introduce a reflexive stance by sharing the story of a personal health crisis that unfolded in my life alongside this project, and which informed my experience of this project. Next, I briefly introduce my client, a Canadian charitable organization and artist-run centre, before I describe and reflect on the project using the framework of Peter Block’s (2011) five consulting stages. Finally, I return to my personal story, and describe what I learned from the parallels between my individual health journey and my client’s journey to systemic health. I conclude by sharing lessons learned through this project.