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The Psychology of Error: How Supervisor Behaviour Affects Mental Health

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The Psychology of Error: How Supervisor Behaviour Affects Mental Health

Thompson, James (2022) The Psychology of Error: How Supervisor Behaviour Affects Mental Health. Masters thesis, Concordia University.

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Abstract

Supervisors must deal with employee errors on a regular basis and may resolve them by acting according to various behaviors, including error management or error avoidance. However, the relationship between supervisor behaviors when dealing with errors and their effect on employee mental health has been subject to limited study, despite an increasing focus on mental health in the workplace. In this thesis, the data I gathered from 244 survey respondents support a model that links supervisor error treatment behavior to the job stress experienced by employees. I discuss the theoretical and practical applications for mental health, leadership training, organizational productivity, and future research.

Divisions:Concordia University > John Molson School of Business > Management
Item Type:Thesis (Masters)
Authors:Thompson, James
Institution:Concordia University
Degree Name:M. Sc.
Program:Management
Date:31 July 2022
Thesis Supervisor(s):Boies, Kathleen
Keywords:psychological safety error management error avoidance wellness job stress
ID Code:990926
Deposited By: James Edward Thompson
Deposited On:27 Oct 2022 14:31
Last Modified:02 Nov 2022 13:28
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