Abstract

This paper will seek to examine as to how Mantab, a frozen fruit and vegetable importer based in Eastern Canada overcame the challenges brought upon by the Covid-19 pandemic. This case study will identify Mantab’s identification, prevention, and mitigation strategies to each risk the organization is exposed to both internally and externally. Additionally, an in-depth investigation into Mantab’s financial health will be conducted and how it contributed to the decision-making processes made during the pandemic. Lastly, an investigation into the company’s risk tolerance and risk appetite level will be analyzed and determining whether they are in fact justifiable. The purpose of this study is to understand which decisions resulted in a positive or negative outcome and if they led to the organization gaining or losing market share. In retrospect, this will enable the organization to strengthen their overall operational resiliency and provide better insight on how to navigate through future turbulent working environments.