Abstract

Preface: In the winter of 2025, Concordia Library initiated a project under Concordia’s Doctoral Student Internship Program and hired Balam Kenter, a doctoral candidate at Concordia University’s Centre for Interdisciplinary Studies in Society and Culture. They were tasked with developing recommendations to make the Library’s services more accessible to all.

The limited-term internship was short and focused, and as such, the following report is necessarily preliminary and incomplete. It is best understood as a working draft – a provisional, evolving document that is a starting point, not an endpoint, for future accessibility initiatives.
Originally intended as an internal document, any identifying information has been removed, so that we may share this report with other libraries who may find useful insights and/or recommendations in their own contexts.

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