Items where Author is "Bocaranda, Claudia"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Number of items: 1.
Ueltschy, Linda C., Laroche, Michel, Rita, Paulo and Bocaranda, Claudia (2008) A Pan-European Approach to Customer Satisfaction: An Optimal Strategy? Multinational Business Review, 16 (3). pp. 41-72. ISSN 1525-383X
