Items where Division is "Marketing" and Year is 2000
Number of items: 1.
Tomiuk, Marc Alexander (2000) The impact of service providers' emotional displays on service evaluation : evidence of emotional contagion. PhD thesis, Concordia University.
Tomiuk, Marc Alexander (2000) The impact of service providers' emotional displays on service evaluation : evidence of emotional contagion. PhD thesis, Concordia University.