Feigenbaum, Bonnie (1996) Commitment to quality, customer satisfaction, and their relationship to market performance. Masters thesis, Concordia University.
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| PDF 3802Kb |
| Divisions: | Concordia University > John Molson School of Business |
|---|---|
| Item Type: | Thesis (Masters) |
| Authors: | Feigenbaum, Bonnie |
| Pagination: | vi, 98 leaves : ill. ; 29 cm. |
| Institution: | Concordia University |
| Degree Name: | Theses (M.Sc.Admin.) |
| Program: | Faculty of Commerce and Administration |
| Date: | 1996 |
| Thesis Supervisor(s): | Bergier, Michel |
| ID Code: | 2739 |
| Deposited By: | Concordia University Libraries |
| Deposited On: | 27 Aug 2009 15:20 |
| Last Modified: | 08 Dec 2010 10:28 |
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