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The Delphi method as a research tool: an example, design considerations and applications

Title:

The Delphi method as a research tool: an example, design considerations and applications

Okoli, Chitu and Pawlowski, Suzanne D. (2004) The Delphi method as a research tool: an example, design considerations and applications. Information & Management, 42 (1). pp. 15-29. ISSN 03787206

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Official URL: http://dx.doi.org/10.1016/j.im.2003.11.002

Abstract

The Delphi method has proven a popular tool in information systems research for identifying and prioritizing issues for managerial decision-making. However, many past studies have not adopted a systematic approach to conduct a Delphi study. This article provides rigorous guidelines for the process of selecting appropriate experts for the study and gives detailed principles for making design choices during the process that ensure a valid study. A detailed example of a study to identify key factors affecting the diffusion of e-commerce in Sub-Saharan Africa illustrates the design choices that may be involved. We conclude with suggestions for theoretical applications.

Divisions:Concordia University > John Molson School of Business > Decision Sciences and Management Information Systems
Item Type:Article
Refereed:Yes
Authors:Okoli, Chitu and Pawlowski, Suzanne D.
Journal or Publication:Information & Management
Date:December 2004
Digital Object Identifier (DOI):10.1016/j.im.2003.11.002
Keywords: Delphi method; Group decision making; Research design; Strategic planning; Electronic commerce
ID Code:976864
Deposited By: CHITUANYA OKOLI
Deposited On:12 Feb 2013 14:41
Last Modified:05 Nov 2016 04:45

References:

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